Rave Reviews for Sikkens Mixit Pro Upgrade
4 August 2011
AkzoNobel’s Automotive & Aerospace Coatings (A&AC) business has recently upgraded Sikkens Mixit Pro, the advanced color formula retrieval system that delivers fast, reliable color formulas. Customers are responding enthusiastically on the enhanced capabilities and interface improvements.
That’s not so surprising: the upgrade, which was globally introduced in June, offers a cleaner and friendlier interface, and data exchanges with Automatchic 3 that are three times as fast as in the previous version. In addition, internal modifications have been implemented to ensure that all new documentation is visible, and that users are referred to the proper variant documentation whenever new documentation is generated. Additionally, the introduction of many other smaller changes enhanced the customer experience with Mixit Pro further. According to Ben Zweers, Director Color Marketing, A&AC paid close attention to customer feedback to set priorities on improved features and functionality.
During a visit to a body shop in Atlanta, Georgia, U.S., painter Jimmy McKibbens expressed his pleasure with the time-savings he notices with the upgrade. And painter Ken Sifford at Ben Mynett Chevrolet in Concord, North Carolina said simply, “You did a great job.” The comments from European customers have been equally glowing. In France, Christophe Knauf at Carrosserie Veve said, “I appreciate Mixit Pro for the color search capabilities and also for the selection of variants.”
“We couldn’t be happier with the reception we’re getting,” says A&AC Marketing Director Ralf Schueler. “I think it shows that when you stay close to the customer, you are better able to respond to the customer’s needs. With this upgrade, our customers are getting the improved workflow they told us they wanted, in a package that is easier than ever to use. The payoff, we expect, will be in higher performance among our customers.”