General Complaints Procedure
AkzoNobel promotes a culture of openness, integrity, and reliability. These values have been incorporated in the AkzoNobel Code of Conduct, which state the Company’s commitment to ethical behavior and to compliance with all laws and regulations in force in the countries in which AkzoNobel companies operate.
The AkzoNobel Business Principles and, if applicable, country codes of conduct, which expand upon the AkzoNobel Business Principles, encourage AkzoNobel's employees to report violations of the Code of Conduct.
Violations can be reported through our Speak Up! procedure.
The AkzoNobel Policy on Auditor Independence provides a framework for decision-making on the services the External Auditor (KPMG) is entitled and not entitled to provide. It also establishes the role and responsibilities of the Audit Committee in this process.
The Policy was revised on December 6, 2007.
See full text of the Auditor Independence Policy
See also - General pre-approved services
AkzoNobel Auditor Independence Policy
The new Dutch regulations have an immediate impact on the application of our Independence policy, and the policy itself will be revised as soon as possible.
In the mean time, the pre-approval procedure has been tightened to ensure that as from January 1, 2013 the KPMG network is not engaged for any new assignments regarding audit related and non audit related work.