Procedures

General Complaints Procedure

AkzoNobel promotes a culture of openness, integrity, and reliability. These values have been incorporated in the AkzoNobel Business Principles, which state the Company’s commitment to ethical behavior and to compliance with all laws and regulations in force in the countries in which AkzoNobel companies operate.

The AkzoNobel Business Principles and, if applicable, country codes of conduct, which expand upon the AkzoNobel Business Principles, encourage AkzoNobel's employees to report violations of the Business Principles and Code of Conduct.

In order to ensure a confidential and reliable procedure for the handling of such reports, AkzoNobel has established this Complaints Procedure, which should be followed by AkzoNobel employees in those instances, where country codes of conducts do not provide for a country-specific reporting procedure.

This General Complaints Procedure was adopted on December 16, 2003.

See full text of the General Complaints Procedure on practices violating Business Principles, HRM, HSE and Security Policy Statements and Corporate Directives.


Financial Code of Ethics

The Financial Code of Ethics prescribes honest and ethical behaviour for all senior financial officers. At the end of each year, the officers have to confirm in writing that the Financial Code has been adhered to during the relevant year, and that any breaches they are aware of have been promptly and duly reported.

This Code was adopted on January 19, 2004.

See full text of the Financial Code of Ethics.


Auditor Independence

The AkzoNobel Policy on Auditor Independence provides a framework for decision-making on the services the External Auditor (KPMG) is entitled and not entitled to provide. It also establishes the role and responsibilities of the Audit Committee in this process.

The Policy was revised on December 6, 2007.

See full text of the Auditor Independence Policy

See also - General pre-approved services