Vacancy

Technical Service Consultant / Vehicle Refinishes,
Full-time

United States, California, Orange

Business unit: Vehicle Refinishes

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

About the company

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of our people around the world. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need You! Find out how our values make AkzoNobel the employer of choice.

AkzoNobel Performance Coatings has an outstanding opportunity for a Technical Service Consultant in the Vehicle Refinishes division. 

This is a remote position with the ideal candidate being based out of Orange, CA or any major city in the West Coast region. 

Key Objectives of the Job:

The Technical Service Consultant provides support to the market sales organization, to distributors and end-user customers, assists in the product development process, and resolves problems related to product and application. They work with sales, technical, and service support to find the best solution for our customers.

Responsibilities:
• In conjunction with the small sales team, insures that distributor and end-user customers are properly trained on the use and application of AkzoNobel products, services and equipment.
• Performs field audits of existing systems to ensure recommendations are understood and followed.
• Manage the technical relationship with the distributor; provide information and training to distributors for AkzoNobel’s products
• Develop distributor technical capabilities through training programs, mentoring and group clinics
• Develop distributors’ skills for implementing cost savings and efficiency improvement plans for end-users based on the application of technical solutions.
• Work with the account team to build solid strategic relationships with industry leading customers by providing technical expertise through the promotion of AkzoNobel’s products and the creation and delivery of custom service offerings.
• Support the launch of new product and service offerings
• Utilize technology and troubleshooting skills to identify and propose improvements to help improve and optimize customer application of AkzoNobel’s products
• Assist customers in new product use and application by providing product information/support, design and coordination of field trials, data gathering and analysis/reporting as well as analytics
• Establish a network across AkzoNobel’s technical organizations in order to identify technologies that are potentially relevant to AkzoNobel’s customers.
• Assists in gaining system approval for product application to ensure criteria are met.
• Investigates, researches and resolves problems related to product performance and system selection to ensure customer satisfaction.
• Assists in the evaluation and selection of equipment related to the paint process to ensure specifications are met.
• Supports sales activities by visiting prospective accounts and establishing proposed systems and product advantages to achieve sales growth.
• Assists in the authorizing of product profiles, product testing and trials and maintain records on testing, systems approvals and the auditing of existing accounts to ensure proper documentation.
• Maintains knowledge of large vehicle refinishing equipment and techniques.
• Performs other duties as assigned.







Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

160005QP

Continent

North America

Country

United States

State/Region/Province

California

Site

Orange

Business unit

Vehicle Refinishes

Sub business unit

Vehicle Refinishes_North America

Job family

Sales_Tech_Serv

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

• Bachelor’s degree or High school diploma with equivalent work experience.
• Minimum 5 years experience in a technical related role in the Vehicle Refinishes, Automotive or Coatings industry in a technical related role.
• Knowledge of vehicle refinishing products and procedures required; experience with application and drying equipment, knowledge of testing standards and evaluation of results; or equivalent combination of education and experience preferred.
• Knowledge of commercial truck/large application/refinishing products and procedures preferred.
• Strong communications skills; oral/written, presentations, public speaking and one to one negotiations.
• Able to travel approximately 50% of the time.
• Proficient with Microsoft Word, Excel, PowerPoint.
• Must possess a valid Driver's License.

Must be customer focused, deliver on commitments, have a passion for excellence, and be part of a team focused on winning together.


As a leading coatings and specialty chemical company AkzoNobel is proud to offer a competitive compensation package as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, dental and vision coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement and much more.

Employment at AkzoNobel is contingent upon the successful completion of both pre-employment background checks and drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer.
Minorities/Females/Disabled/Veterans (M/F/D/V).

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