QA Manager,

China, Guangdong, Shenzhen

Business unit: Powder Coatings

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


1. Comply with all safety rules and actively promote job safety and waste minimization in QC lab. Must ensure that work is performed safely within company and government guidelines.
2. Enhance quality awareness at whole site; identify quality requirements from customer, laws and regulation, make sure these requirements fulfilled.
3. Coordinate team works to reduce cost of poor quality, particularly, make every efforts to decrease defective batch and quality return.
4. Support Purchasing Department performing audit on suppliers.
5. Be responsible to maintain and improve quality management system; organize internal and external quality system audits; track action plans to correct findings.
6. Play a leading role in continual improvement projects in terms of product quality and process efficiency.
7. Organize and monitor customer satisfaction survey, analyze customer satisfaction report, propose and facilitate effective actions to improve the index.
8. Ensure QA yearly Quality Objectives carried out and achieved. These objectives require QA work in cooperation with other function departments, such as production, CS, purchasing, warehouse and R&D lab.
9. Organize customer complaint review meeting, evaluate feasibility of preventive and corrective action and track their implementation, analyze customer complaints regularly.
10. Be a leader on investigation of customer complaint or defective batches. Provide test or investigation report to relative departments for corrective or preventative actions.
11. Be actively involved in site risk inventory work off program, especially on color products, to support technical with pilot shading, historical data analyzing, and action plans.
12. Actively lead site formula feedback program by collecting process and QC data, sending formula improvement request to technical once analyzed and verified in QC.
13. Lead the site equipment calibration program and ensure ISO standards or local regulations met.
14. Be a leader to schedule and organize internal and external quality audits, help related departments to analyze root cause and figure out action plan for audit findings, and follow the progress of the action plan, verify its effectiveness.
15. Schedule work and direct activities of subordinates and ensure that subordinates are on the job as required and scheduled.
16. Lead QA training program by setting up and carry out yearly training plan; in addition, providing quality related training to other department.
17. Be actively responsible for QA employees development, including performance review, recommending promotion, transfer, discipline of subordinates, etc.
19. Other responsibilities as assigned by site Manager

Vacancy data


Job characteristics

Closing date

December 31, 2099

Vacancy number










Business unit

Powder Coatings

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

1. Bachelor’s degree and relevant industry experience
2. Minimum of 8 to 10 years’ working experience in QC/QA management area.
3. 3 years above experience as QC/QA manager
4. Extensive experience of establishing quality control system and good knowledge on ISO system
5. Good communication skills and good English application skills