Vacancy

Technical Instructor / Vehicle Refinishes,
Full-time

United States, California, Orange

Business unit: Vehicle Refinishes

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

About the company
AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of our people around the world. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need You! Find out how our values make AkzoNobel the employer of choice.

AkzoNobel Performance Coatings has an outstanding opportunity for a Technical Instructor in our Vehicle Refinishes division. 

This is a remote position with the ideal candidate being based out of Orange, CA.

Key Objectives of the Job:

Provides first line support by email/phone and informs/updates customers and end users with current product Technical Data Sheets, Color (equipment/tools) and bulletins.


Responsibilities: 
- Manage a portfolio of customers, in a designated area, to execute sales plan.
- Systematically screen customer base for new opportunities, generates leads and maintains pipeline.
- Identify, plan and develop new customers in line with business development plans/targets.
- Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met.
- Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.
- Plans own visit schedule in line with agreed customer service levels for that customer segment.
- Manage sales support activities in designated area.
- Collects, reports and analyzes the customer feedback / information on present as well as future market trends in the context of possible further market penetration.
- Identifies, targets and implements the approved sales strategies in the assigned marketplace.
- Coordinates own visit schedule with the assigned Technical Representative.
- Plans, executes and reports on the sales activities in the assigned sales area.
- Promotes the positive company image and develops long-term relations with the customers.
- Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems and requests support from the upper management.
- Delivers periodical progress reports and proactively submits recommendations regarding the improvements in the approach to the marketplace.
- Cooperates with the other departments in the implementation of approved SMU service solutions.
- Proactively informs the upper management about the required sales support level (including marketing, technical, logistics and control) and cooperates in and coordinates the implementation of the defined activity. 
- Systematically up-dates CRM with valid, accurate and complete customer-related information.
- Has expert knowledge on the features and benefits of available products/services.
- Cooperates with Technical Representative in educating customers on technical requirements of available product lines, IT support tools and non-paint assortment.
- Advises upper management on training types, recruits participants for relevant courses and gains commitment for customer attendance.
- Monitors and reports on the status of formal customer complaint procedure handling.
- Gets familiar with all applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all regulations.



Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

16000775

Continent

North America

Country

United States

State/Region/Province

California

Site

Orange

Business unit

Vehicle Refinishes

Sub business unit

Vehicle Refinishes_North America

Job family

Sales_Tech_Serv

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

• Bachelor’s degree preferred. High school diploma with equivalent work experience will be considered.
• Minimum 7-10 years of experience in the coatings industry.
• Prior experience in a Training / Instructor role preferred.
• Strong communications skills; oral/written, presentations and public speaking.
• Excellent interpersonal skills, driven, self-starter and able to work independently.
• Able to travel as needed – approximately 25%
• Proficient with Microsoft Word, Excel, PowerPoint.



As a leading coatings and specialty chemical company AkzoNobel is proud to offer a competitive compensation package as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, dental and vision coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement and much more.

Employment at AkzoNobel is contingent upon the successful completion of both pre-employment background checks and drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer.
Minorities/Females/Disabled/Veterans (M/F/D/V).

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