Team Leader Quality Technician,

United States, North Carolina, High Point

Business unit: Wood Coatings

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


Purpose/Key Objective
Coordinate, distribute, assign and oversee Quality Control work for the day while ensuring all safety procedures are followed. Ensure laboratory rules and procedures are followed by technicians by modeling expected behavior, communicating with Quality Supervisor, answering technician questions, problem solving, and communicating between supply chain and RDI.

Organizational Structure
- Supervisor- Production/Manufacturing Manager
- Member of Manufacturing Department
- Direct reports

Functional Responsibilities
Quality Control

Dimensions/Key figures

Principal Accountabilities/Critical Objectives

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty safely, satisfactorily, and in a timely manner.

• Must follow all established safety rules and procedures
• Must demonstrate integrity while performing duties as per company’s Code of Conduct
• Work is planned out and assigned to employees
• Delegate employees to other positions as needed to ensure batches and essential jobs are completed. This is completed while following safety procedures and monitoring the safety actions of subordinates.
• Ensure batch tickets and control cards are inspected and documented correctly with adds, results, and initials. The data should be complete and written legibly
• Ensure escalation policy is followed for problem batches and control card questions
• Collect and compile all employees work data for the week and turn in all other tracking documents
• Perform a wide variety of complex testing processes on production batches to measure product’s physical or chemical characteristics. Tests include, but are not limited to, viscosity, weight per unit of measure, flow, gloss, color characteristics (compared with standards), and various other similar tests.
• Maintain and calibrate test equipment
• Maintain records and charts for all products that are checked by the individual.
• Work with the QC manager, production staff, and development staff to evaluate production or field related problems
• Help identify potential causes of complaints
• Perform area housekeeping responsibilities
• Ensure all work areas are clean at the end of the shift


Owner of the department and its success. Will be responsible for the following aspects of business performance and the day to day managing of and the long term improvement of:

1. HSE Champion (must function at a champion level as defined by HSE immersion process- no less accepted)
2. Total owner of quality for department.
3. Owns productivity levels and results
4. Organization, housekeeping, 5’s, TRACC initiatives must meet expectations and be supported by your role, championing your team to accept and support programs. You must be the role model and influence others to support.

Engager of our front lines- capable of operating the department with little intervention from above (though plenty of help will be available)
1. Communicating performance
2. Hold team accountable for results
3. Recognize team members success
4. Develop team members
5. Make critical decisions for team
Attributes needed:
A. Ability to communicate clearly and frequently
B. Assertiveness
C. Coaching skills
D. Active and engaged listening
E. Cheerleader
F. Technical skills
1. Quality Control experience (working knowledge of all jobs on team)
2. Basic computer skills
3. Math comprehension for calculating, scheduling, and delegating of batch quantities to team members
4. Trainer
5. Problem solving skills
G. Code of Conduct role model
1. Make fair and consistent decisions when dealing with your team members

Vacancy data


Job characteristics

Closing date

December 31, 2099

Vacancy number



North America


United States


North Carolina


High Point

Business unit

Wood Coatings

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

Essential Qualifications
To perform this job successfully, an individual must be able to perform each essential qualification satisfactorily.

• Ability to read, comprehend and follow safety instructions and safety guidelines
• Dedicated and committed safety leadership and presence
• Must be able to score a 32 or lower on a Farnsworth-Munsell 100 Hue Color test
• Must have effective interpersonal skills
• Ability to work independently
• Ability to multi-task and balance priorities
• Ability to climb stairs wearing steel-toed footwear
• Ability to work in hot and cold environments and inclement weather
• Must be able to stand or walk for long periods of time

Physical Demands
The physical demands described in the essential qualifications are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
The work environment characteristics described in the essential qualifications are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor’s Degree in Chemistry or equivalent experience. Pass pre-employment physical, background check and drug screen. See essential qualifications.
Employment at AkzoNobel is contingent upon the successful completion of both a pre-employment background check and a drug screening. In some case, pre-employment physicals may also be required.

All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer – Minorities / Females / Disabled / Veterans (M/F/D/V)