Vacancy

CCC Rep.,
Full-time

China, Shanghai, Shanghai

Business unit: DP China & North Asia

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

• He/she will place customers order in SAP and track these orders to be sure the final goods delivered to customers.

• He/she will primarily handle customer inquiries and special requests concerning urgent orders etc.

• He/she will ensure the appropriate information flows to other concerned individuals and back to customers as necessary and appropriate.
• Receive and accountable for end-to-end management of customer orders  :
  Order taking (from phone, faxes, sales) and processing including order entry to SAP, credit and pricing tracking, shortage tracking etc.
  Coordinating availability to promise date with other concerned department(s), individual(s), e.g. planning, technical
• Receive, analyze and resolve customer inquiries and special requests
  Coordinate inquiries/special requests to get best resolution with other departments
• Customer interaction
  Interactive with customers and sales and give coach on line.

Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

1600086P

Continent

Asia

Country

China

State/Region/Province

Shanghai

Site

Shanghai

Business unit

DP China & North Asia

Sub business unit

DP CNA BE CN

Job family

Sales_Cust_Serv

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

1. Diploma is minimum. Preferably bachelor degree holder and higher
2. Good communication skills, influencing skills, people skills and desktop skills are key requirements.
3. Positive work attitude, can balance work and life.

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