Key Account Manager,

China, Tianjin, Tianjin

Business unit: Wood Coatings

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


Manages business relationships with IKEA within the dedicated region.
Works with Sales Management to implement IKEA strategy and achievement of SMU and Regional customer specific ambitions.
Rolls-out SMU sales programs (including, sales process-related knowledge / tools) related to IKEA.
Works closely with marketing to analyze present and future market trends and customer feedback for market segmentation and planning to aim for further market penetration.
Assists in the implementation of the SMU solutions within the area of services.
Identifies and follows up on significant business opportunities, pinpoints the existing and/or potential problems and arranges for their resolution.
Applies the agreed sales strategies / key account management process towards the selected key prospects; negotiates terms and conditions of contracts.
Provides feedback to understand how customers are utilizing our products and how well those products align versus competitive products.
Input to price setting, carries out negotiations. Monitors and feeds back competitive pricing to marketing, has responsibility for implementation.
Inputs demand forecast for IKEA sales plans. Feeds demand forecast to operations for tactical use and marketing for strategic (product planning) use.
Delivers periodical business reviews and actively participates in the development of business growth and sales support plans for IKEA.
Regularly and pro-actively informs the back-office (including, marketing, operations and finance) about the necessary sales support level and coordinates their actions towards the assigned customers.
Arranges for and monitors the quality of the technical support provided by the technical unit in handling complex customers’ inquiries and in the resolution of their complaints.
Be familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations.

Vacancy data


Job characteristics

Closing date

December 31, 2099

Vacancy number










Business unit

Wood Coatings

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile


• Bachelor degree or above
• 10 years relevant work experience with wood coating experience / IKEA business preference
• Proven managerial experience
• Good communication and interpersonal skills both in Mandarin and English
• Pro-active and passion