Vacancy

People Services Manager HR DACH (m/f),
Vollzeit

Germany, North Rhine Westphalia, Cologne

Business unit: Global Business Services

About AkzoNobel

AkzoNobel ist das größte Unternehmen für Farben und Lacke weltweit und ein führender Produzent von Spezialchemikalien. Wir sind in vielen wichtigen Marktsegmenten tätig, von Bauwesen und Infrastruktur bis hin zu Transport, Industrie und Konsumgütern. Wir sind auch führend im Bereich der Nachhaltigkeit und rangieren an oberster Stelle des Dow Jones Sustainability Index. In der Praxis bedeutet dies, dass unsere nachhaltigen Lösungen jeden Tag in Ihrem Leben und im Leben Ihrer Freunde und Familie präsent sind: Wir sind der entscheidende Faktor, damit Sie Ihre täglichen Aufgaben erledigen können.

Responsibility

For our HR Shared Service Center based in Cologne / Germany we are looking for a
 
Manager HR Shared Service Center (f/m)
Your Responsibilities:
 
- Responsible for managing the Service Center teams
- Professionally managing the overall performance of the Service Center and maintaining a good communication around issues and opportunities
- Manage service levels, set targets for service improvement, track costs and deliverables of third party vendors
- Annually develop a budget proposal for the Service Center and own the budget and monitor spend
- Ensures the Service Center is staffed according to the standards set by Global HR Services
- Ensures that the HR Service Delivery in terms of quality, quantity and timeliness is being performed against KPIs as agreed in the Service Level Agreements
- Responsibility for the achievement of high level customer satisfaction
- Optimizing information flow towards HR customers and interacting with other parties in the Service Delivery Model
- Responsible for delivering management information regarding HR Services to HR Management Team and the Centers of Expertise
- Participate in yearly discussion on the Service Level Agreements and KPI’s with the business

Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

170000G6

Continent

Europe

Country

Germany

State/Region/Province

North Rhine Westphalia

Site

Cologne

Business unit

Global Business Services

Sub business unit

GPO People Services

Job family

Human Resources

Hierarchy level

Management

Full time/part time

Vollzeit

Contract type

Unbefristet


Job requirements/Candidate profile

Your Qualification:
 
- Outstanding people management skills
- Several years of HR experience, preferably in a Shared Service Center environment
- Excellent English and German written and verbal communications skills
- Hands on mentality
- Results orientation, problem solving, (project) management, customer orientation, stakeholder management
- Aspires to a culture of service excellence to the customer, data driven
- Excellent problem analysis judgment and able to deal with details
 
We are looking forward to receiving your application.
 
Angelika Galley
Manager Talent Resourcing
+49 221 99 585 165
 
*LI-GM

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