Vacancy

Technical Service Specialist - Wood Coatings (High,
Full-time

United States, North Carolina, High Point

Business unit: Wood Coatings

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

Provides first line support by email/phone and informs/updates customers and end users with current product Technical Data Sheets, Color (equipment/tools) and bulletins.
 
This position can be based in High Point, NC or Roanoke, VA and will include approximately 50% travel (North America)
- Must follow all established safety rules and procedures
- Must follow and adhere to company’s Code of Conduct
- First line support for customers  via telephone  email and customer visits
- Communicate to field force the needed support in case a technical issue can’t be solved
- Support  equipment installation according to sales requests
- Feedback to Sales, Technical Coordinator and Regional Technical Service Manager
- Audit of  Finishing Schedule SOP’s written for customer processes
- Perform customer assessments to understand  process capabilities, coatings used, and potential continuous Improvement
- Develop and deliver trainings to Commercial team and customer base as requested
- Support  new product development for NA Business segments

Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

170001YY

Continent

North America

Country

United States

State/Region/Province

North Carolina

Site

High Point

Business unit

Wood Coatings

Job family

Sales_Tech_Serv

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

- Two to four year degree in related field
- Minimum of 2-5 years of wood finishing experience
- Must be able to stand or walk for long periods of time
- Must be knowledgeable in various finish application s and equipment
- Ability to read and comprehend instructions and safety guidelines
- Ability deliver correspondence professionally and effectively to all levels of management, peer group and customers
- Must have effective interpersonal and presentation skills
- Ability to work independently
- Ability to multi-task and balance priorities
- Dedicated and committed safety leadership and presence
- Analytical reasoning and problem solving skills
- Strong computer skills; Microsoft Office, Power Point , Excel, Word,  email, reporting, presentation development.
- Coaching/teaching and decision making skills
- Certifications in Continuous Improvement, Six Sigma, Kaizen, 5S, Project Management
As a leading coatings and specialty chemical company AkzoNobel is proud to offer a competitive compensation package as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, dental and vision coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement and much more.

Employment at AkzoNobel is contingent upon the successful completion of both pre-employment background checks and drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer.
Minorities/Females/Disabled/Veterans (M/F/D/V).
 
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