Credit & Collection Analyst,

China, Shanghai, Shanghai

Business unit: Ethylene & Sulfur Derivatives

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


1. Create, change, and maintain customer data in Global Credit Control Database (CCDB), on a daily basis.
2. Take independent decisions in line with the authorisation level in the areas of setting credit limits (< €75 K) and releasing orders.
3. Daily review and release blocked sales orders, if necessary after obtaining BU approval, and advise BU’s of outcome;
4. Communicate with internal and external customers to ensure timely collection of invoice payments.
5. Review overdues and initiate effective solutions together with internal customers;
6. Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners;
7. Provide reports to Business Management on customer portfolio;
8. Document collection issues, actions taken and customer feedback and upload updates into CCDB;
9. Prepare AR statements & dunning letters;
10. Ad-hoc credit control activities.

Vacancy data


Job characteristics

Closing date

December 31, 2099

Vacancy number










Business unit

Ethylene & Sulfur Derivatives

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

• Bachelor/University graduate or equivalent work experience preferred.
• 0 - 2 years credit function experience with multinational company, or equivalent work experience preferred.
• An enthusiastic and motivated team player also able to work independently
• Solutions oriented self-starter with professional and proactive service attitude.
• Attention to detail, ability to follow through and setting priorities using time effectively to accomplish tasks.
• Professional and proactive service attitude, flexible and able to work under pressure.
• Good communication and people skills.
• Fluent in both English and local language.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point) and SAP a plus.
• Strong work ethic and commitment to business principles.