Vacancy

Technical Service Engineer,
Full-time

China, Hunan, Changsha

Business unit: DP China & North Asia

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

- 培训云南省区域的工程销售、为工程销售提供技术技能和熟悉共产产品体系。( 25%)
- 服务云南省区域的各经销商,为经销商提供技术服务和施工、技术培训。( 15%)
- 服务云南省区域的各重点项目,确保不会因技术服务因素而出现产品投诉。( 40%)
- 协助销售处理好服务区域内的产品投诉和技术咨询。( 10%)
- 协助区域 TS经理完成服务区域内的产品推广及新品测试。(10%)

Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

170002K3

Continent

Asia

Country

China

State/Region/Province

Hunan

Site

Changsha

Business unit

DP China & North Asia

Job family

Sales_Acc_Rep

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

- 提高销售能力,至少辅导一位服务区域内的工程销售通过销售工程师笔试
- 服务工程项目,因本人技术服务因素出现的投诉为 0; 其他客户技术服务,尽量满足客户和销售提出的要求。
- 处理工程投诉: 24 小时内对客户投诉做出反馈, 72 小时给出解决方案,特别是直供 KA 客户,反馈需要更加及时。
- 日常报告:月报、重点工作服务记录等需在下月 5 号前提交上月报告。
- 现场服务 100% 安全,符合工时 SHE 准则。

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