Vacancy

Technical Consultant,
Full-time

United States, Michigan, Troy

Business unit: Vehicle Refinishes

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.

Responsibility

AkzoNobel creates everyday essentials to make people's lives more livable and inspiring. As a leading global paints and Coatings Company and a major producer of specialty chemicals, we supply essential ingredients, essential protection and essential colour to industries and consumers worldwide. Backed by a pioneering heritage, our innovative products and sustainable technologies are designed to meet the growing demands of our fast-changing planet, while making life easier. Headquartered in Amsterdam, the Netherlands, we have approximately 46,000 people in around 80 countries, while our portfolio includes well-known brands such as Sikkens, International, Interpon, Eka and Chemcraft.
In North America, 4,500 employees work at more than 50 locations to support the Performance Coatings and Specialty Chemicals Business Areas. Consistently ranked as a leader in sustainability, we are dedicated to energizing cities and communities while creating a protected, colourful world where life is improved by what we do.
We’re a leading supplier of performance coatings with strong product technologies and brands. Our high-quality products are used by customers across the world to protect and enhance everything from ships, cars, aircraft, yachts and architectural components (structural steel, building products, flooring) to consumer goods (mobile devices, appliances, beverage cans, furniture) and oil and gas facilities. Major brands include Awlgrip, International, Interpon and Sikkens.
Our Vehicle Refinishes Business Unit is a leading supplier of products, color technology and state-of-the-art customer services for automotive refinishing and commercial vehicle and rail original equipment manufacturer (OEM) and repair. Our global Sikkens Premium brand has high quality products and services, and a position in emerging markets. We are leaders and innovators in digital colour.
The Technical Consultant provides support to the Market sales organization, to distributors and end-user customers, assists in the product development process, and resolves problems related to product and application. They work with sales, technical, and service support to find the best solution for our customers. This role will cover Michigan, Wisconsin, and Minneapolis.
Responsibilities
·         In conjunction with the small sales team, insures that distributor and end-user customers are properly trained on the use and application of AkzoNobel products, services and equipment.
·         Performs field audits of existing systems to ensure recommendations are understood and followed.
·         Manage the technical relationship with the distributor; provide information and training to distributors for AkzoNobel’s products
·         Develop distributor technical capabilities through training programs, mentoring and group clinics
·         Develop distributors’ skills for implementing cost savings and efficiency improvement plans for end-users based on the application of technical solutions.
·         Work with the account team to build solid strategic relationships with industry leading customers by providing technical expertise through the promotion of AkzoNobel’s products and the creation and delivery of custom service offerings.
·         Support the launch of new product and service offerings
·         Utilize technology and troubleshooting skills to identify and propose improvements to help improve and optimize customer application of AkzoNobel’s products
·         Assist customers in new product use and application by providing product information/support, design and coordination of field trials, data gathering and analysis/reporting as well as analytics
·         Establish a network across AkzoNobel’s technical organizations in order to identify technologies that are potentially relevant to AkzoNobel’s customers.
·         Assists in gaining system approval for product application to ensure criteria are met.
·         Investigates researches and resolves problems related to product performance and system selection to ensure customer satisfaction.
·         Assists in the evaluation and selection of equipment related to the paint process to ensure specifications are met. 
·         Supports sales activities by visiting prospective accounts and establishing proposed systems and product advantages to achieve sales growth. 
·         Assists in the authorizing of product profiles, product testing and trials and maintain records on testing, systems approvals and the auditing of existing accounts to ensure proper documentation.
·         Maintains knowledge of large vehicle refinishing equipment and techniques.
·         Performs other duties as assigned.

Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

170002V1

Continent

North America

Country

United States

State/Region/Province

Michigan

Site

Troy

Business unit

Vehicle Refinishes

Job family

Sales_Tech_Serv

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

·         High School Diploma Required; Bachelor's degree (B. A.) from four-year College or University preferred
·         Must be able to travel 75% of the time
·         5 years’ experience in collision or refinishing products and procedures
·         Knowledge of vehicle refinishing products and procedures
·         Experience with application and drying equipment,
·         Knowledge of testing standards and evaluation of results; or equivalent combination of education and experience preferred.
Must be customer focused, deliver on commitments, have a passion for excellence, and be part of a team focused on winning together.
 
Employment at AkzoNobel is contingent upon the successful completion of both pre-employment background checks and drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer.

Minorities/Females/Disabled/Veterans (M/F/D/V).
*LI-EP

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