Recruiting Administrator (Recruiting Coordinator),

United States, Tennessee, Nashville

Business unit: Global Business Services

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


In North America, 4,500 employees work at more than 50 locations to support the Performance Coatings and Specialty Chemicals Business Areas. Consistently ranked as a leader in sustainability, we are dedicated to energizing cities and communities while creating a protected, colorful world where life is improved by what we do. 

Purpose/Key Objectives of the Job

- First level of support for Hiring Manager (HM) needing to create an Authority to Recruit (ATR) / requisition within the applicant tracking system (Taleo)
- First level of support to Talent Resourcing Partner (TRP) in Taleo maintenance, scheduling / contacting candidates, etc.
- First level of support to internal and external candidates when they are having issues within Taleo

- Sole source of creating requisitions in our Applicant Tracking System (ATS, Oracle Taleo) when requested by Hiring Managers (HM’s) or HR Business Partners (HRBP’s)
- Maintain information in ATS and other systems as needed, including background checks, and Form I-9 submission to Hiring Managers
- Receives interaction and direction from members of the TR Center of Excellence (CoE), maintaining heavy interaction with candidates and hiring managers, both by phone and email
- Monitoring of recruitment email inbox and responding to all inquiries within the same day or next business day
- Provide support to internal and external candidates on their application status
- Reset of Taleo passwords for internal and external candidates
- Respond to candidate email inquiries routed from the Global inbox
- Act as Tier 1 line of Customer Service Support for all TR related issues, resolving simple to moderately complex issues submitted by employee via email, mail, and fax in a timely manner, and escalates more complex issues as appropriate
- Act as a liaison between HRBP, HM’s, candidates, CoE employees and vendors
- Cross-trained to provide support for other Recruiting Coordinators
- Perform system lookups on transferring employees and rehires to verify eligibility status
- Work with Global Services to add HM’s to the Taleo system
- Additional responsibilities (as needed):
- Assist TRP and HM with scheduling either phone screens and/or onsite interviews (booking interview rooms and travel as needed)
- Initiation of onboarding notification to Office Services for both new hires and transfers
- Onboarding notification memos to HM’s to initiate their processes
- Supporting HRBP’s in Initiating and communicating results of pre-employment drug screens and physicals, where necessary
- Review and perform data cleanse on daily basis for the New Hire Report for the SSC
- Assist HM’s / HRBP’s in completing Form I-9 for all new employees (including global transfers)
- Processing reimbursement of candidate travel expenses
- Process 3rd party vendor bills associated with TR
- Manage reqs identified as: to be filled by “temp to perm” candidates or when an internal candidate has already been identified (which includes reviewing details with the Hiring Manager in an intake format, creating offers, extending offers, conducting and review background checks in accordance with federal law, initiating Form I-9, forwarding onboarding paperwork to the People Services (PS), updating candidate records/statuses within the Taleo system, etc.) NOTE: This role does not source candidates, as it only manages the requisitions with conversions, saving the TRP the time and effort needed on those types of requisitions
- Email initial onboarding paperwork to candidates at the “Hired – To be Hired” stage to support new process resulting from the MyHR system

Vacancy data


Job characteristics

Closing date

December 31, 2099

Vacancy number



North America


United States





Business unit

Global Business Services

Job family

Human Resources

Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

Job Requirements

- High School Diploma required, college degree preferred.
- Requires 2-3 years of experience in a call center or Human Resources environment (preferably within a recruitment function).
- Experience involving technology (i.e. ATS, telephony, data entry experience) preferred.
- Knowledge of recruitment practices and administration preferred.
- Ability to determine possible solutions and solves the problem employing the most appropriate solutions, providing 1st call resolution whenever possible. 
- Ability to respond to routine customer inquiries by referring them to published materials, secondary sources or more senior staff.
- Ability to respond in a positive manner to questions; employs courtesy, professionalism and tact in all customer exchanges.
- Excellent communication skills (written and verbal), networking skills and interpersonal skills.
- Ability to interact with all levels of employees, from production employees to Senior Executives.