CoE P2P Manager - PC,

United States, Tennessee, Nashville

Business unit: Global Business Services

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


AkzoNobel creates everyday essentials to make people's lives more livable and inspiring. As a leading global paints and coatings company and a major producer of specialty chemicals, we supply essential ingredients, essential protection and essential color to industries and consumers worldwide. Backed by a pioneering heritage, our innovative products and sustainable technologies are designed to meet the growing demands of our fast-changing planet, while making life easier., while our portfolio includes well-known brands such as Sikkens, International, Interpon, Eka and Chemcraft.

Headquartered in Amsterdam, the Netherlands, we have approximately 46,000 people in around 80 countries. In North America, 4,500 employees work at more than 50 locations. to support the Performance Coatings and Specialty Chemicals Business Areas. Consistently ranked as a leader in sustainability, we are dedicated to energizing cities and communities while creating a protected, colorful world where life is improved by what we do.

AkzoNobel Inc.–has an outstanding opportunity for an Accounts Payable Manager – P2P. The Accounts Payable Manager – P2P will indirectly manages the Purchase to Pay tower (P2P) and FTEs at our Business Processing Outsourcing (BPO) partner Infosys. Manage relationship with all Businesses (SMUs) for Performance Coatings in North America.
Specific Tasks:
- This role has a heavy emphasis on managing the P2P process E2E by being able to identify operational bottlenecks and develop solutions in accordance with the Global P2P Process.  A strong understanding of processes and systems is required and the ability to direct others in other functions (procurement, plant people, BPO and other AkzoNobel employees) to educate them on the correct procedures.
- Solve or coordinate with the BPO inquiries from vendors or the business.  Provide specific procedural guidance and education to business users or the BPO on the E2E process and how to enter and clear items in the SAP VIM workflow and other P2P systems.  A strong systems knowledge (prefer SAP or other big ERP) and the ability to trouble shoot independently is required.
- Provide General Ledger Account Coding when necessary and follow up for approver input independently or in coordination with the BPO.
- Review, approve and release all vendor payments in the AkzoNobel treasury Payment Factory SAP system in accordance with AkzoNobel payment policies.  Oversee and authorize manual payments in accordance with company policy.
- Assist in the management of the end-to-end (E2E) transactional process delivery (P2P) in line with defined quality and cost levels for the North American region for Business Area Performance Coatings (BPO provider) as set forth in the Service Level Agreement (SLA).  
- Drive change by identifying process improvements from an E2E perspective, work with various stakeholders to implement process and ERP enhancements.
- Manage the BPO team and develop a clear escalation path to resolve operational issues quickly and efficiently.  Develop a rapport and relationship with the BPO and open dialog to manage issues as partners.
- Develop and maintain transparent issue logs by P2P tower and stakeholder.  Identify conscience action plans and drive resolution of action plans to address issues identified. 

Vacancy data


Job characteristics

Closing date

December 31, 2099

Vacancy number



North America


United States





Business unit

Global Business Services

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

- At least 3 years of experience in a supervisory role managing a transactional Shared Service Center in a large multinational company.
- Expert understanding of SAP Accounts Payable processes including SAP VIM.  Must be able to provide specific transactional direction to clerical employees / BPO / AkzoNobel business employees on the AP process and solve vendor issues and processing problems.
- Excellent understanding of “End to End” (E2E) process for “Purchase to Pay” (P2P) with a heavy focus on overall process improvement.  Must be able to recognize issues in SAP software and processes plus be able to recommend and drive solutions across departments.
- Strong rapport with business partners and the ability to diagnose, communicate and obtain buy in to the GBS culture and standard processes.
- Basic understanding of Unclaimed Property procedures.
- Bachelor’s Degree in Accounting or Finance.  MBA or advanced degree preferred.
- Excellent communication skills (both verbal and written) with various levels of the organization.
- Results-oriented and able to formulate solutions with a heavy focus on service delivery.
- Ability to prioritize work and drive results in a fast-paced high volume transactional environment.
- Able to measure relevant analytics and KPI information, draw conclusions and formulate actionable efficiencies.  
- Ability to build relationships with customers/stakeholders in a multi-national environment.
- Expert knowledge of Accounts Payable plus a general understanding of accounting principles and IFRS.
- Ability to understand and improve processes outside of functional area (Procurement, Supply Chain, IM).

Employment at AkzoNobel is contingent upon the successful completion of both pre-employment background checks and drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer – Minorities/Females/Disabled/Veterans (M/F/D/V).