Senior Sales Officer Projects Kolkata,

India, West Bengal, Calcutta

Business unit: DP South East & South Asia

About AkzoNobel

AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow Jones Sustainability Index. In practical terms, that means our sustainable solutions are in your lives, and those of your friends and family, every day. We’re the people that make it possible for you to do what you need to do.


Main Responsibilities:
- Professional Sales Officer is responsible for achievement of business development targets/objectives as agreed with the SO’s direct manager
- S/He will be responsible for Contractor Key Accounts Management and business delivery through identified (approved by SOM) Key Accounts.
- S/He will be responsible for all site level management activities- extending AN products at new sites, negotiation with applicators and customers, sampling and preview services etc.
- S/He will be responsible for building applicator engagement through Colour Merchants, new registrations etc.
- The Professional Sales Officer shall work closely with the Geography Sales Officers, Market Development Officers and the Customer Service Officer (if present) in the Depot to deliver outstanding customer service to Professional accounts

Key / Principal Objectives
1. Complete handling of Colour Merchants program with contractors. ( Ensure regular engagement with CM contractors, enrolment of new contractors, revival of inactive contractors etc)

2. Delivery of business growth through existing Painting Contractors

3. Deliver high standards of customer service through regular visits, contractor engagements and site management

4. Deliver professional territory productivity as per defined norms

5. Provide information on competitors’ activities (contractor schemes, competing products, new products introduction, specifier engagement, site management  initiatives etc.)
Key Accountabilities:
Site & Contractor Management:

6. Ensure that contractors provide an appropriate service (as per service level agreement) to the customers/ sites

7. Ensure billing of AN products at professional sites. Usage of new products introduced by AN.

8. Ensure site level negotiations with customers regarding product and shade choices, delivery timelines etc.

9. Contractor Management - Communicate all contractor schemes as and when announced. Engage with all existing and new contractors through Colour Merchant. Own CM in the territory.

10. Deliver Value per contractor target as per defined norm

11. Ensure robust pipeline in all segments based on targets & conversion ratio.

12. Providing technical support at sites. Ensure site supervision.
Commercial Transactions :

13. Coordinate for pricing management at all professional sites / contractors with Geography team.

14. Payment collection from all direct professional accounts (Regular & ODOS). Ensure blank cheques from all direct accounts in the depot.

15. Monthly Account reconciliation and Quarterly balance confirmation from all direct accounts
Administrative / Processes:

16. Journey planning as per norms& adherence

17. Propose amendments to visit frequencies to Area/ Business Development Manager

18. Provide all relevant or requested information to ADM/ BDM

19. Ensuring site and contractor registrations in system as per defined processes

20. Ensure contractor gifts disbursements

21. Ensure pipeline updation & management in CRM system regularly.

Vacancy data


Job characteristics

Closing date

October 26, 2017

Vacancy number







West Bengal



Business unit

DP South East & South Asia

Job family


Hierarchy level

Entry Level

Full time/part time


Contract type


Job requirements/Candidate profile

Graduate /Post Graduate with Min 4 Years exp. in Project Sales