Solutions Team Leader,

Russia, Lipetsk, Lipetsk

Business unit: Metal Coatings

About AkzoNobel

To develop, manage and implement strategies within the SMU’s solutions lab function in the relevant location, geared to provide services to internal and external customers within the SMU Metal (Coil) North and South & East Europe region in order to realize agreed objectives using budgeted resources and in line with overall SMU & R&D strategy – thus enabling customers to use our products as efficiently, effectively and reliably as possible in their manufacturing process. 



•Improve and optimize the output of key lab processes such as, Technical support,  Formulation ownership and PPD 

•Set priority for Lab Work Requests in collaboration with Technical Business Partners and Account Managers and Marketing.

•Support Technical Business Partners, so that they will maximize customer satisfaction by providing the highest quality of service at the customer

•Regular interface with production and QC to optimize and review formulations

•Regular interface with customers to understand their needs as well as to identify and define improvement actions in order to optimize customer satisfaction

•Provide Account Managers with technical marketing information (e.g. exposure data, testing results) that will support our sales pitch to customers

•Laboratory responsible (HSE, SAQ, ISO 9001, ISO 14000, 5S, AN Standard 14 and compliance with BBS)


Work Relationships

•Member of the SMU Metal - Coil North and South & East Europe R&D Management Team

•Development Lab and Solutions Lab Manager (Superior)

•Account Managers (Functional Peer)

•Technical Business Partner (Functional Peer)

•QC/Tinting Manager (Functional Peer)

•Technical Account Manager (Functional Peer)

•Customers at various levels (E.g. Sales, Marketing, Purchasing, distributers)


Performance Indicators

•Business/year plan delivered within time, budget and performance values

•Employee engagement/development/enablement

•Minimal occurrence of bottlenecks

•Products, solutions, designs and projects delivered within time, budget and defined objectives and expectations

•Accountable for the efficiency (e.g. number of issues solved in Production/QC) and effectiveness (e.g. First time right from Formulation owners and PPD) of the Lab and Technical Support Organization

•Level of satisfaction of Customers, Sales and Technical Service

•Feasible and timely solutions/innovations according to business needs

•Timely and correct protection of AkzoNobel technologies

•Internal and external customer satisfaction

•High quality external contacts

•Expert advice and guidance in problem solving

Vacancy data


Job characteristics

Closing date

June 30, 2017

Vacancy number










Business unit

Metal Coatings

Job family

Research, Development & Innovation

Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

•Broad (and specialized) knowledge and 8-10 years of experience in the Industrial  Coatings industry                                                                                                             

• Good understanding of the Coatings technologies platforms                          

•Masters Degree in Chemistry / Polymer Science or equivalent               

•Extensive (people)management capabilities                                               

•Excellent communication and interpersonal skills, influencing, entrepreneurship, result oriented, negotiation, problem solving, project management                  

•Very good English language skills                                                              

•Technical background

Contact details :

Daria Dolgikh, HR Business Partner