Sales representative,

Malaysia, Selangor, Klang

Business unit: Powder Coatings

About AkzoNobel

AKZO NOBEL INDUSTRIAL COATINGS SDN BHD, a well established multinational company, engaged in manufacturing and marketing of Powder, Coil and PVDF Spray coatings.
We are a leading global paints and coatings company and a major producer of specialty chemicals. Backed by more than 300 years of expertise, we have operations in more than 80 countries and supply industries and consumers worldwide with innovative products and services. Our activities are concentrated on four main end-user segments: Buildings and Infrastructure, Transportation, Consumer Goods and Industrial. Our extensive portfolio includes many trusted, well-known and leading brands, including Dulux, Sikkens, International and Eka. We are also sector leader in the Dow Jones Sustainability Index, underlining our strong focus on developing sustainable answers for our customers and caring for the planet. Headquartered in Amsterdam, the Netherlands.


• Manage a portfolio of customers, in a designated area, to execute sales plan.
• Systematically screen customer base for new opportunities, generates leads and maintains pipeline.
• Identify, plan and develop new customers in line with business development plans/targets.
• Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met.
• Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.
• Plans own visit schedule in line with agreed customer service levels for that customer segment.
• Manage sales support activities in designated area.
• Collects, reports and analyzes the customer feedback / information on present as well as future market trends in the context of possible further market penetration.
• Identifies, targets and implements the approved sales strategies in the assigned marketplace.
• Coordinates own visit schedule with the assigned Technical Representative.
• Plans, executes and reports on the sales activities in the assigned sales area.
• Promotes the positive company image and develops long-term relations with the customers.
• Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems and requests support from the upper management.
• Delivers periodical progress reports and proactively submits recommendations regarding the improvements in the approach to the marketplace.
• Cooperates with the other departments in the implementation of approved SMU service solutions.
• Proactively informs the upper management about the required sales support level (including marketing, technical, logistics and control) and cooperates in and coordinates the implementation of the defined activity.
• Systematically up-dates CRM with valid, accurate and complete customer-related information.
• Has expert knowledge on the features and benefits of available products/services.
• Cooperates with Technical Representative in educating customers on technical requirements of available product lines, IT support tools and non-paint assortment.
• Advises upper management on training types, recruits participants for relevant courses and gains commitment for customer attendance.
• Monitors and reports on the status of formal customer complaint procedure handling.
• Gets familiar with all applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all regulations.

Vacancy data


Job characteristics

Closing date

August 11, 2017

Vacancy number










Business unit

Powder Coatings

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

• Bachelor degree or above, preferably in Chemical engineering, marketing.
• At least 3 year successful experience in B2B sales  function, or marketing, business development, tech service, preferably in Powder coating or similar industries.
• Understand and familiar with various sales tools such as sales platform, value selling, KAM,specification selling, etc.
• Quick technical learning skills, good presentation skills, good interpersonal skills 
• It will be a plus if the sales has selling experience in similar segments that powder applies , such as Architecture, furniture, automotive, IT, GI , Domestic Appliance, etc.