People Services Specialist (Back Office),

Viet Nam

Business unit: Human Resources

About AkzoNobel

• Optimal support to AkzoNobel’s employees by efficiently answering HR related queries on the basis of standard scripts.
• Maintenance of reliable, well-functioning and appropriate HR Information Systems (including myHR, myCareer (Performance & Development Dialog, Learning Management System, e-Recruitment) system interface etc.) to ensure People Services functional operations at a high quality
• Coordination and execution of daily back-office administration
• Coordination and execution of payroll cycle process & related services for multi-Business Units. Maintenance and adherence to quality controls throughout the payroll process as defined by local payroll vendor and global standard


Back-Office, Payroll & Time: for Powder Coatings & Woods Coatings

• myHR system: Maintain local organization structure within core HR system; create or modify organizational units and positions after promotions and transfers
• Fostering a constructive dialogue with HR Business Partners and Centers of Expertise to ensure customers are experiencing  “One HR” support” (Winning Together)
• Create employment contracts, (confirmation) letters and memos) included offer letters, labor contract, termination and renewal to ensure in compliance with local laws and relevant AkzoNobel policies.
• Manage benefit enrollments, handle benefit administration and determine employee eligibility.
• Ensuring employee records, both paper-based and electronic, are up to date and accurate
• Run P&DD reports and send HRBPs /managers
• Prepare monthly FTE report and send to relevant HRBP/ manger
• Prepare the external Labor Reports (DIZA, TU.) per laws requested
• Remind Site HR for Probation Review/ Contract Renewal/ Termination to ensure for OTIF and law compliance 
• Leads creation and maintenance of policies and content on local HR Portal
HR Service System (Talent Net) :
• Maintain payroll processing schedules and related tasks/events,  ensure effective transition and coordination of processing events between the People Services Center and cross-Business Unit HR Business Partner teams
• Review time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies. Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
• Conduct the Annual PIT finalization for employees
• Monthly SMUI/ PIT Remitance
• Print  the Annual Salary Review letter following the merit increase cycle 
• Calculate SIP/ STI following the SIP & STI plan

Vacancy data


Job characteristics

Closing date

July 13, 2018

Vacancy number





Viet Nam

Business unit

Human Resources

Job family

Human Resources

Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

2-6 years relevant working experience
• Bachelors degree preferably in HR
• Strong customer services orientation
• Ability to interpret and apply the HR policies and procedures
• Proactively collaborate with project team members/Centers of Expertise to ensure timely, efficient and accurate deliverables
• Flexible and stress resistant
• Accurate, attention to detail and self-standing
• In depth experience with HR supporting technology and capability to quickly learn new technology.
• Strong oral, written and interpersonal communication skills and confidence to effectively work with all levels of the organization (including external candidates where necessary)
• Project management skills in specialist projects
• Good communication in English