Operational Officer P2P - Turkish Speaking,

Poland, Mazovia Province, Warsaw

Business unit: Finance, IM and GBS

About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect. For more information please visit


Purpose/Key Objectives of the Job
The Operational Officers Purchase-to-Pay (“P2P”) is responsible in delivering quality consistent work in the processing of both product related (PR) and non-product related (NPR) purchase orders while ensuring compliance with global standards and control frameworks in the P2P processes. This role will manage day to day interaction with suppliers while upholding the internal and external policies regulation and laws in their duties. This is a regional role, responsible for all entities/countries in Paints and Coatings P2P processes within the region; hosted by GBS Regional Delivery Centers*.
Acting as liaison across functional peers, to align cross-functional objectives in order to realize end-to-end optimization, share best practices and to realize company’s strategy and targets.   
This position requires an individual with a strong background in operational work, excellent ERP knowledge and ability to deliver and improve routine processes.
- Support in  deployment of Purchase-to-Pay Global Process Design into ERP systems;

- Support of ERP system functional design of Purchase-to-Pay modules in SRM;
- Propose ERP functional design changes;
- Investigate and help develop solutions for process and system improvements;
- Ensure that systems used in PR and NPR P2P will be aligned with the P2P process

- Deliver P2P processes (ALPS level 4) in a standardized manner to allow process to be performed efficiently

- Processes purchase requisitions and creates purchase orders

- Deliver high quality process design documentation (ALPS level 4 – Standard Operating procedures)

- Provide training to any group in relation to the P2P processes (including training documentation)

- Processes purchase requisitions and creates purchase orders

- Performs gatekeeping role to uphold internal and external policies, regulations and laws

- Support actions that will provide closure of gaps (local deviations)

- Contribute and support the GPA on the design of the P2P (NPR) policies and procedures

- Provide feedback for process improvements that should become norm for the global P2P process

- Use metrics(KPIs) in order to identify areas of improvements in the process that will deliver expected benefits (be able also to prioritize)

- Understand change management within a large and global organization

- Use continuous improvement methodologies in order to deliver the scope of the role’s responsibilities

- Contribute on all related activities during transition phase of programs related to P2P (PR & NPR)

- Conducting workshops and training sessions related to global process standards, methodologies and systems;
- Contact for questions regarding P2P related topics;
- Engage with and consult relevant stakeholders in process improvement;

- Develop key relationships with suppliers to ensure favorable terms

Metrics related to the role:
- Approx 400.000 Purchase orders will be created across AkzoNobel following the processes that this role is designing

Level of Autonomy
- The role will have to support decisions on identifying deviations of the processes towards the Global Process Design, and help close identified gaps that will deliver results faster;

- Initiate process improvements that are beneficial to organization;

- Create Purchase orders and adding new vendors;

- (S)He is the owner to ensure that performance KPI’s are met and are a correct representation of reality.

Vacancy data


Job characteristics

Closing date

March 31, 2019

Vacancy number







Mazovia Province



Business unit

Finance, IM and GBS

Job family


Hierarchy level


Full time/part time


Contract type


Job requirements/Candidate profile

Job Requirements
- High school degree required

- Minimum of 2 years purchasing transactions experience

- Experience in interfacing with business operational customers in defining P2P service requirements

- Experience in P2P process improvement and root cause analysis

- Experience in P2P application systems implementation

- Comprehensive knowledge of purchasing and basic understanding of supply chain management.

- Experience with SAP SRM preferred

- Customer service mindset with excellent customer service skills

- Strong interpersonal skills; Able to forge internal customer/ external
supplier relationships

- Ability to build relationships across the organization and geographic regions

- Fluent Turkish and English

  Recruitment code: 3