Vacancy

Technical Sales Representative,
Full-time

United States, California, Sacramento

Business unit: Industrial Coatings

About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect. For more information please visit www.akzonobel.com.

Responsibility

 

Purpose Statement:
The Promote, sell and secure new business including major accounts. Develop new territories and secure new accounts. Develop full market potential of existing customer. Promote product line acceptance among accounts. Demonstrate products (services) and assist prospects in selection of those best suited to their needs. Familiarize established accounts with new products (services) and developments. Coordinate and assist company’s technical development staff in determining customers’ needs. Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations. Write orders subject to approval. Inform company of competitive products, promotional sales, selling techniques, pricing, warranty and marketing policies. Submit periodic reports detailing activities, sales volume and expenses. May direct and assign work to Sales Technical Service Representatives.


Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty safely, satisfactorily, and in a timely manner.
 
• Must follow all established safety rules and procedures
• Must follow and adhere to company’s Code of Conduct
• Formulation of special colors and minor modifications to improve application of curing; preparation of test panels.
• Sees that all orders and other customer communications are promptly and accurately handle. Insures appropriate action on customer service problems.
• Establishes and maintains top level contact with the management of existing and potential customers.
• Coordinate product development, inventory and ordering
• Weekly communication with upper management and purchasing department
• Manage (on site) the AkzoNobel customer relationship and communicate with AkzoNobel departments on the customers changing needs
• Keep customer updated of pertinent information and “cutting edge” finish technologies
• Manage the duties of full time service reps that are assigned to sales territory
• Insure proper pricing is communicated to the customer
• Communicate account activities to Sales Manager on a routine basis
• Maintains a professional and positive attitude
• Responsible for complying with company’s Performance and Development Dialog, ensuring his or her staff meets all compliance deadlines

Occasional/Marginal Duties

• Assist in the coordination of all new finish development between Design, Marketing and Manufacturing
• Keep the manufacturing facility operating under normal production capacity with an emphasis on quality of finished product
• Work with customer on cost improvement opportunities
• Attend seminars and trade shows as determined by Sales Manager and Marketing Manager and, on occasion, travel with customer to view new technologies
• Keep abreast of new technology and products and communicate to customer
• Be proactive in utilization of productive customer with lunches, dinners, extracurricular activities

Job Requirements

Qualifications/ Education: Post-secondary education with technical diploma 
5-8 years of successful experience in a directly related field and successful demonstration of key responsibilities and knowledge as presented above

Business and/or Functional Skills/ Knowledge: Essential Qualifications
To perform this job successfully, an individual must be able to perform each essential qualification satisfactorily.

• Ability to read and comprehend instructions and safety guidelines
• Ability to speak, write, and deliver presentations or correspondence in French professionally and effectively to all levels of management, peer groups and customers
• Ability to coordinate staff and resources in supporting the AkzoNobel sales team and related areas – including identifying and resolving customer, management and sales problems
• Ability to interact and communicate in English with all levels of the organization effectively and precisely
• Must have effective interpersonal skills
• Ability to work independently
• Ability to multi-task and balance priorities
• Dedicated and committed safety leadership and presence
• Analytical reasoning and problem solving skills
• Basic computer skills; email, sending reports, etc.
• Coaching/teaching and decision making skills
• Ability to assign and direct work to subordinates

Experience: Experience in the coating, chemical industry / paints
Other Dimensions: Physical Demands
The physical demands described in the key accountabilities and key activities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 

Vacancy data

Organisation

Job characteristics

Closing date

December 31, 2099

Vacancy number

180006XS

Continent

North America

Country

United States

State/Region/Province

California

Site

Sacramento

Business unit

Industrial Coatings

Job family

Sales_Tech_Serv

Hierarchy level

Professional/Experienced/Specialist

Full time/part time

Full-time

Contract type

Permanent


Job requirements/Candidate profile

 

Purpose Statement:
The Promote, sell and secure new business including major accounts. Develop new territories and secure new accounts. Develop full market potential of existing customer. Promote product line acceptance among accounts. Demonstrate products (services) and assist prospects in selection of those best suited to their needs. Familiarize established accounts with new products (services) and developments. Coordinate and assist company’s technical development staff in determining customers’ needs. Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations. Write orders subject to approval. Inform company of competitive products, promotional sales, selling techniques, pricing, warranty and marketing policies. Submit periodic reports detailing activities, sales volume and expenses. May direct and assign work to Sales Technical Service Representatives.


Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty safely, satisfactorily, and in a timely manner.
 
• Must follow all established safety rules and procedures
• Must follow and adhere to company’s Code of Conduct
• Formulation of special colors and minor modifications to improve application of curing; preparation of test panels.
• Sees that all orders and other customer communications are promptly and accurately handle. Insures appropriate action on customer service problems.
• Establishes and maintains top level contact with the management of existing and potential customers.
• Coordinate product development, inventory and ordering
• Weekly communication with upper management and purchasing department
• Manage (on site) the AkzoNobel customer relationship and communicate with AkzoNobel departments on the customers changing needs
• Keep customer updated of pertinent information and “cutting edge” finish technologies
• Manage the duties of full time service reps that are assigned to sales territory
• Insure proper pricing is communicated to the customer
• Communicate account activities to Sales Manager on a routine basis
• Maintains a professional and positive attitude
• Responsible for complying with company’s Performance and Development Dialog, ensuring his or her staff meets all compliance deadlines

Occasional/Marginal Duties

• Assist in the coordination of all new finish development between Design, Marketing and Manufacturing
• Keep the manufacturing facility operating under normal production capacity with an emphasis on quality of finished product
• Work with customer on cost improvement opportunities
• Attend seminars and trade shows as determined by Sales Manager and Marketing Manager and, on occasion, travel with customer to view new technologies
• Keep abreast of new technology and products and communicate to customer
• Be proactive in utilization of productive customer with lunches, dinners, extracurricular activities

Job Requirements

Qualifications/ Education: Post-secondary education with technical diploma 
5-8 years of successful experience in a directly related field and successful demonstration of key responsibilities and knowledge as presented above

Business and/or Functional Skills/ Knowledge: Essential Qualifications
To perform this job successfully, an individual must be able to perform each essential qualification satisfactorily.

• Ability to read and comprehend instructions and safety guidelines
• Ability to speak, write, and deliver presentations or correspondence in French professionally and effectively to all levels of management, peer groups and customers
• Ability to coordinate staff and resources in supporting the AkzoNobel sales team and related areas – including identifying and resolving customer, management and sales problems
• Ability to interact and communicate in English with all levels of the organization effectively and precisely
• Must have effective interpersonal skills
• Ability to work independently
• Ability to multi-task and balance priorities
• Dedicated and committed safety leadership and presence
• Analytical reasoning and problem solving skills
• Basic computer skills; email, sending reports, etc.
• Coaching/teaching and decision making skills
• Ability to assign and direct work to subordinates

Experience: Experience in the coating, chemical industry / paints
Other Dimensions: Physical Demands
The physical demands described in the key accountabilities and key activities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 

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