What do we expect from our suppliers?

We support our suppliers in their pursuit of continuous improvement and operational excellence. At the same time, we expect our suppliers to meet the highest standards in terms of quality, delivery, cost, innovation and sustainability. 

Business Partner Code of Conduct

Our business partners are expected to follow the company’s core principles of Safety, Integrity and Sustainability, as specified by our Business Partner Code of Conduct (CoC) and governance requirements.

Quality performance

AkzoNobel is a premium brand producer of paints in coatings. Our customers expect premium quality and no less do we expect from our suppliers. We therefore expect that our suppliers share this commitment and our supplier must agree that its quality assurance systems and change management processes are certified to ISO 9001or equivalent QMS. If they are not, our supplier must be planning to obtain the certificate within three years. 

Delivery performance

Our supplier should have on-time delivery systems and processes. Their delivery activities comply with or will exceed its systems and processes to drive zero late delivery or delivery errors.

Supplier deliveries will comply with AkzoNobel’s forecasts and orders through EDI, VMI or other electronic or conventional systems. Our suppliers shall deliver on time the correct quantity and identification in accordance with agreed delivery terms/special supply instructions, and comply with AkzoNobel’s transport instructions. 

Cost and price development

Our supplier shall continuously make efforts to decrease its landed costs, including but not limited to raw materials, labor costs, process costs, factory overheads, costs of poor quality, complete shipping costs, customs duties, tariffs, taxes, insurance, currency conversion, amortization. Our supplier should follow the agreed price development level from the purchase agreement, while other changes on the market price should be agreed by both parties in writing. 

Collaborative innovation

We’re interested in collaborating with suppliers on sustainable innovation, in products and supply chain processes, driving competitive advantage, performance improvement and differentiation in our value chains. Working together, we’ll increase the number of innovative proposals and successful launches to market.

Interested in being a part of our collaborative yet innovative supplier group? Take a look at Paint the future - Our collaborative innovation for suppliers, startups and academia.

Responsible procurement

With our commitment to responsible procurement we create continuing value for AkzoNobel stakeholders in social, environmental and economic terms, for the benefit of our customers, employees, shareholders, communities, the environment and people in our supply chain.