Nam studied chemical engineering. Three years ago, during the second year of his GET traineeship at our site in Binh Duong Province, Vietnam – and in the midst of the COVID-19 pandemic – he was promoted to raw material warehouse supervisor and continuous improvement specialist. He was only 24 at the time.
How do you lead a team when your colleagues are almost 20 years older than you? “I broke down team and factory goals into very specific measurable goals with proper action plans with what we needed to do daily, weekly and monthly; and figured out how often we needed review meetings to stay on track. I supported people in solving their own problems, so they started coming to me more often for advice and that built trust between me and the team. And my site manager was my mentor, so he advised me on how to engage the team, deal with conflict and other leadership stuff,” he explains.
Nam was surprised by the amount of responsibility he was given and the regular contact he had with the high level management team – who shared their love of books and exercise with him. This led to an unexpected “self-transformation – I developed an interest in reading, learnt a lot of new things, became more mature and through exercising, I became healthier – which gave me more energy to do my job.”