AkzoNobel supplier information

Welcome to AkzoNobel supplier website.

This website provides you with invoicing instructions to ensure prompt payment from AkzoNobel and directions for how to raise a query about unpaid invoices. 

Detailed instruction documents for invoicing AkzoNobel are available, or you may read the instruction summary below.

Please pay attention to the invoicing method applicable in your entity/country. Please follow these instructions below to ensure correct and timely payment of your invoices: 

Rules of thumb

  • Do not accept any orders without a Purchase Order number.
  • Always ensure that your invoice contains the correct Purchase Order number and AkzoNobel billing address.
  • Send us your invoices with the correct invoicing information (see instructions for suppliers below)
  • Send your physical invoices to the correct PO Box, and your digital invoices to the correct email address.
  • Never submit the same invoice via PO Box and the email address – use only one.

Instructions for submitting digital (email) invoices

  1. Locate your unique Purchase Order number and the correct AkzoNobel billing address on your Purchase Order. The billing address is the P.O. Box shown on the Purchase Order. You will receive the Purchase Order via email, once the purchase request is internally approved.
  2. Put your Invoice Number and the Purchase Order number in the subject line (nothing else).
  3. Ensure that your invoice includes a readable Purchase Order number and the correct AkzoNobel billing address. No invoices will be processed and no payments will be made if your invoice does not contain this information.
  4. Convert your invoice to PDF-format, check that the PDF-invoice is readable and attach the PDF invoice to the email. Formats other than PDF cannot be processed, and please do not add more than one invoice per PDF.
  5. Ensure that the email body is blank. Remove all signatures or encryptions to prevent rejections. Do not put any text into the body of the email. Any comments or additional information that you would like to share should be sent to the separate vendor query email address (shown on your specific Purchase Order).
  6. Send your email to the correct invoice email address.
  7. Do not send a physical hard copy invoice if you have sent the invoice via email as it will delay or prevent payment.

Instructions for submitting physical (paper) invoices 

  1. Locate your unique Purchase Order number and the correct AkzoNobel billing address on your Purchase Order. The billing address is the P.O. Box shown on the Purchase Order. You will receive the Purchase Order via email, once the purchase request is internally approved.
  2. Ensure that your invoice includes a readable Purchase Order number and the correct AkzoNobel billing address. No invoices will be processed and no payments will be made if your invoice does not contain this information.
  3. Send your invoice to the correct AkzoNobel billing address (in your Purchase Order).
  4. Do not send a digital invoice if you have already sent the invoice via regular mail as it will delay or prevent payment.

Questions about your invoice?

  • The email address for queries is in your unique Purchase Order. Please note that this is not the same email address to which you send your invoices.
  • Please make sure to include the Invoice Number, Purchase Order number and your contact details in the email along with a clear description of your question and/or issue.

Detailed instructions are available in the documents below: